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How do I schedule a Private Training, Metabolic Rate Testing, or Massage Appointment

1. Click RESERVATION (calendar icon - Top Right)
2. Click New User: Sign up! (top right)
 

3. Create an account 

4. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it & This e-mail address is being protected from spambots. You need JavaScript enabled to view it the next three times/dates that you're available and one of our staff will call or email you to confirm within 24hours. 

If you purchased a private training voucher for Personal Training, Pilates Private, Power Yoga, Metabolic Rate Testing, or Massage, please email the voucher PDF to This e-mail address is being protected from spambots. You need JavaScript enabled to view it & This e-mail address is being protected from spambots. You need JavaScript enabled to view it

How do I sign up for Max6 Reformer, Studio, or Bootcamp Classes?

1. Click RESERVATION (calendar icon - Top Right)

2. Click New User: Sign up! (top right)

3. Create your account

4. Click on

    • MAX6 Reformer Classes tab for the New Pilates Reformer Classes (Only 6 Person/Class)
    • Studio Classes tab for classes (TRX, TRX Pilates, Barre, Hardcore, Power Yoga, etc...) at the Financial District Location
  • Scroll down to find the class you want to take
  • Click Sign-up Now (the next page will let you select a single or recurring appointments.)  
  • Click ENROLL as UNPAID if you purchased a voucher for our classes

5. Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it & This e-mail address is being protected from spambots. You need JavaScript enabled to view it your confirmation email/voucher and your account will be credited within 24-48 hours.

5a. Otherwise, select "Click here to make a single or recurring reservation" and follow the instructions on the screen to make your payment.

*** Please use the recurring appointment option if you're signing up for night classes as they fill up quickly.

 

Minimum Class Size, Cancellation, Unlimited, Waitlist Policy

Cancellation Policy

  • 24 Hours cancellation policy for Max4 Reformer Classes, and ALL private appointments.
  • For morning and weekend classes, you have until 12 hours prior to class to cancel
  • For lunch time and after work classes, you have 3 hours prior to class to cancel

If you cancel outside of the cancellation policy, you'll just lose the credit for the reserved class.

Minimum Class Size Policy

Similar to the cancellation policy, we reserve the right to cancel a class 3 hours prior to class time when there's less than 3 people on the roster.  We will email you 24-hours in advance if the class has insufficient sign up and will suggest alternatives.

Waitlist Policy

Our reservation system will automatically clear/confirm the waitlist and send out confirmation email as soon as someone cancel.  By adding yourself to the waitlist, you're agreeing to the same Cancellation Policy from above.  More often than not, there are vacancies in classes. Life happens and people have to cancel at the last minute. Though not a guarantee, people waiting to get in are usually able to do so.

Unlimited Month Policy

Please note, clients with unlimited packages will lose 1 day for each no-show or late cancel.

*** Although all the classes are active, not all classes have people enrolled everyday.  If you're thinking about purchasing a monthly unlimited membership and want to take a class everyday, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to double check before purchasing.  All NEW classes/times have designated New! at the end

6-Weeks Bootcamp & Training Camp Cancellation Policy

Due to the reduced price of each session, bodyFi will allow one free class swap with the same instructor,
to be approved by John or Cassie.
Each substitution will be $8/class afterwards.
 
Thank you for understanding. 
This policy applies to ALL bootcamps and training camps with a fixed schedule.

How do I view your class schedule?

From bodyFi.com

  • Click RESERVATION icon on the upper right
  • Click on
    • MAX4 Reformer Classes tab for the New Pilates Reformer Classes (Starts 07.29.11)
    • Studio Classes tab for classes (TRX, TRX Pilates, Barre, Hardcore, Power Yoga, etc...) at the Financial District Location
    • Outdoor Bootcamp tab for outdoor bootcamp at Dolores Park or St. Mary Square

How do I check my schedule, cancel a class, or view my purchases

- Click RESERVATION icon on the upper right
- Log on with your user name and password
- Click MY INFO
- Click My Schedule
- Click Cancel on any class that you can't make.
- To view your past visits, Click My History
- To see how many credits you have left/used, click My Account 

 *** You'll NEED to CANCEL your reserved class PRIOR to the cancellation window (3 hours for lunch time and after work classes) or 9pm (the night before) for the morning & weekend classes at.  Otherwise, you'll lose the credit for that class.

Can I just show up to class?

No. Due to our limit of 5-12 people per class, we rely on the reservation system to make sure we don't overbook.  We also check the roster the night before class to plan the training tools & lesson accordingly.

Is there class Rain or Shine @ Dolores Park

YES! This is bootcamp right? :) If it is just drizzling we'll have class outside as planned. Otherwise, we will train INDOORS at one of our partners' facilities.  Additional fees and/or membership dues are required if you have an INTRO membership.  Please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information.

  • Dolores Park Bootcamp: Our rain location is located at 264 Dolores Street Between 15th and 16th (3 blocks away)
  • St. Mary Square Bootcamp: Our rain location is located at our NEW FiDi Studio at 425 Washington St. Between Sansome and Battery
  1. For the morning classes at Dolores, we will rely on the weather forecast at 9pm to send out location change notice. 
  2. For the lunch time and after work classes, we will send out an email 60 minutes prior to class confirming the location.
  3. We will only train at the 264 Dolores Street location when there are 4 or more people in the class. 

What should I wear?

We strongly recommend wearing comfortable fitness clothing.  On cold, rainy, and windy days, wear layers with a hooded jacket and workout pants. 

What should I bring to class?

- Bring water, workout towel, and a small mat for floor exercises.
- Don't bring any other personal belongings if you can help it.  Although nothing has been missing, we're not responsible for any lost or stolen items. 
- If you want to bring a friend, make sure he/she is registered on the system first.

Can I be late to class?

It's only 30 minute so if you're late it cuts into your own workout.  Instructors may require extra pushups and prisoner squats! :)  Of course if you wake up late or can't find parking etc... then come anyway. 15-20 minutes is still better than missing a workout entirely!

REFUND POLICY

NO REFUNDS will be processed after the 2nd class. If we do make an exception and process a refund, the following formula will be used to determine the refund amount: Total Fees Paid minus [# of class used x $20 (the full price of 1 class) ]

For example, if you purchased a month membership for $100 (10 classes, $10/class.)  You attended four classes, however, conflicts in your schedule arise and you are no longer able regularly attend.  You'll receive $100 - (4 x $20) = $20.

We do not give refunds to any purchase through a third party. 

 
 
NEW FINANCIAL DISTRICT STUDIO | Personal Training | Pilates Private | Barre, TRX, TRX Pilates Classes | 425 Washington St. Suite 200 (Between Battery & Samsome)
MISSION DOLORES STUDIO | Personal Training Only | 772 S. Van Ness Ave Suite 1 | San Francisco, CA 94110 | (415) 633-6173
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